Freshdesk (Freddy AI)

Email ticketing with Freddy AI Agent, first 500 sessions included.

Free tier

No (14-day free trial)

Paid from

Growth $19 annual per agent/mo (monthly rate not listed) [official, Oct 23]

Official site

https://www.freshworks.com/freshdesk/

Affiliate program

unverified

Last checked

2026-10-23

Listed for

• Customer service (Alt)

Alternatives worth checking

• Intercom (Fin): AI agent Fin plus shared inbox, ticketing and help center in one. From $19/seat/mo Essential billed annually (new-customer price, list $29) + $0.99 per Fin outcome (checked Oct 23, 2026).
• Zendesk: Proven ticketing; AI agents included, 5 automated resolutions/agent/mo. From $25/agent/mo Support Team ($19 annual) (checked Oct 23, 2026).
• Help Scout: Friendly shared inbox and docs; AI Answers billed per resolution. From $25/user/mo Standard (annual saves 16%) (checked Oct 23, 2026).

Last checked: 2026-10-23

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